What this policy covers
This policy covers information submitted to Vietnam Clinic through vietnamclinic.com or by email for source submissions, factual corrections and editorial enquiries. The website is not intended to collect symptoms, medical records, patient histories or requests for treatment.
Information collected
The contact form may collect your name, email, telephone or messaging number, clinic or organisation context, public website, city, request type and message. Technical security logs may include IP address, browser information, referring page and submission time.
Why information is used
Information is used to review and respond to website enquiries, assess public sources, correct editorial information, protect the form from abuse and keep a record of communications. Do not submit personal health data or information about identifiable patients.
Service providers and transfers
Hosting, security, email and infrastructure providers may process limited information on Vietnam Clinic's behalf. Appropriate contractual, security and cross-border safeguards should be reviewed as the provider list and operations develop.
Retention
Requests are retained only as long as reasonably needed for review, communication, record-keeping and legal obligations. Unneeded or misdirected sensitive information should be deleted or restricted promptly.
Your choices and rights
To request access, correction or deletion of submitted contact information, email hello@vietnamclinic.com. Identity may need to be confirmed before a request is completed.
Updates
This policy will be updated when the registered operator, provider list, retention schedule or data practices materially change.