Bach Mai Hospital Plastic and Aesthetic Surgery Department

Bach Mai Hospital's Department of Plastic and Aesthetic Surgery is a hospital unit in Hanoi whose work extends well beyond elective cosmetic procedures. Its published scope includes emergency reconstruction, congenital anomalies, hand and microsurgery, cancer-related defects, chronic wounds, scar treatment and aesthetic surgery. This makes it relevant both to people seeking a planned appearance-related consultation and to patients whose reconstruction must be coordinated with other hospital specialties.

The department is on the eighth floor of Building Q at Bach Mai Hospital. It reports 40 inpatient beds, three consultation rooms and two minor-surgery rooms, with a team led by Associate Professor Pham Thi Viet Dung. As a tertiary public hospital department, the patient journey may involve outpatient assessment, tests, multidisciplinary review, admission and staged surgery rather than a single commercial package.

Reconstruction after injury and emergency treatment

The department lists management of maxillofacial wounds, traumatic soft-tissue loss and emergency hand injuries. Its scope includes microsurgical repair of blood vessels and nerves, replantation of severed limbs or other body parts, and coverage of exposed structures. These cases are time-sensitive and should enter through an emergency pathway rather than a routine aesthetic appointment.

For facial wounds, assessment may need to consider muscles, ducts, nerves, eyelids, lips and other structures beneath the skin. A neat surface closure alone is not always sufficient. Travellers with a fresh major injury should use the nearest emergency service; Bach Mai Hospital publishes a separate emergency number, while the department hotline is more appropriate for unit-specific enquiries and planned follow-up.

Congenital anomalies and paediatric reconstruction

Official department information describes treatment for cleft lip and palate, craniofacial clefts, extra or joined fingers and toes, amniotic bands, ear anomalies, genital differences and disorders of sexual development. It also covers paediatric haemangiomas, vascular malformations and congenital skin lesions. These conditions can require input from several specialties and more than one procedure as a child grows.

Families coming from outside Hanoi should ask which records and imaging the team wants before travel, whether the first visit is diagnostic only and how long they may need to remain nearby after an operation. For children, confirm fasting instructions, anaesthesia planning, the expected ward stay and how follow-up will be shared with the child's regular clinician.

Cancer defects, scars and complex wounds

The reconstructive service includes defects following removal of skin, muscle, bone and cancers affecting structures such as the nose, ear, breast or penis. It also treats scars after burns, trauma, surgery or radiotherapy. Reconstruction may use local tissue, grafts, flaps or microsurgical transfer; the suitable method depends on the defect, previous treatment and the patient's general health.

Another published area is coverage of pathological soft-tissue defects, including ulcers associated with diabetes, gout, vascular occlusion, necrosis or animal bites. These are not simply cosmetic wounds. Infection, circulation, glucose control, nutrition and the underlying disease may have to be addressed before closure can succeed. Bach Mai's hospital setting can be useful when medical and surgical teams need to coordinate a complex plan.

Facial aesthetic surgery

For elective facial treatment, the department lists rhinoplasty, alar-base reduction, dorsal-hump reduction, upper and lower eyelid surgery, double-eyelid surgery, ptosis repair, otoplasty, lip contouring, facelift and facial fat grafting. It also publishes jaw and cheekbone procedures and injectable treatments such as filler and botulinum toxin.

Those names do not describe a complete treatment plan. During consultation, ask which anatomical change is proposed, where scars will be, whether general anaesthesia is needed and how long swelling may obscure the result. For jaw surgery in particular, clarify which department leads the case and whether dental imaging, orthodontics or maxillofacial input is required.

Breast and chest procedures

The department's documented body surgery includes breast reduction, mastopexy or breast lift, breast augmentation, nipple and areola reduction or reconstruction, surgery for male gynecomastia and gender-affirming mastectomy. An official hospital case report also shows assessment of post-pregnancy breast ptosis after earlier implant surgery, illustrating why enlargement and lifting should not be treated as the same operation.

Anyone with existing implants should bring the implant card and previous operative report if available. The surgeon may need to assess the implant pocket, scar tissue, skin elasticity, symmetry and nipple position before deciding whether an implant can remain. Ask for the proposed implant details, scar pattern, pathology arrangements for removed tissue and the longer-term plan for surveillance or revision.

Intimate and genital reconstruction

Published services include vaginal reconstruction or rejuvenation, repair of perineal scars, labiaplasty and clitoral-hood reduction. The team's wider reconstructive remit also covers congenital vaginal and penile anomalies and disorders of sexual development. These are sensitive areas in which function, sensation, urinary or sexual health and future procedures may matter as much as appearance.

Patients should expect a private discussion of goals and risks and should be able to request an interpreter if needed. Ask which examinations are necessary, whether another specialty will participate, what postoperative hygiene and activity restrictions apply, and whom to contact if bleeding, urinary difficulty or wound problems develop.

Who works in the department

The hospital names eight doctors in the unit, including department head Associate Professor Pham Thi Viet Dung, deputy head Ta Thi Hong Thuy and senior consultant Professor Tran Thiet Son. The official team list also identifies Nguyen Thi Van, Pham Kien Nhat, Truong The Duy, Nguyen Hoang Dang and Nguyen Huu Trong as plastic and aesthetic surgeons.

Individual hospital profiles show that expertise varies within the team. Professor Tran Thiet Son's published strengths include breast and genital reconstruction and specialised head-and-neck work, while Truong The Duy's profile highlights aesthetic breast surgery. A booking should therefore state the condition or procedure clearly so the hospital can direct it appropriately; listing a doctor on the team does not guarantee that person will be available on a chosen date.

Appointments, arrival and language planning

The department publishes the hotline +84 86 958 7738 and the email taohinhthammybvbm@gmail.com. Bach Mai Hospital also accepts appointments through its central call centre, website and Bach Mai Care app. The hospital warns that its appointment process does not require advance bank transfers, which is useful protection against impersonation or unofficial agents.

The hospital has English-language information online, but the department does not publish a guaranteed list of consultation languages. International patients should request an interpreter for history-taking, consent, anaesthesia and discharge instructions rather than assuming English coverage. Send a concise medical summary, diagnosis, previous operation reports and relevant images before travelling if the department agrees to review them.

Finding the department inside Bach Mai Hospital

The Hanoi campus address is 78 Giai Phong Street, Kim Lien Ward, Hanoi. Within the large hospital campus, the department is on level eight of Building Q. Allow time for registration and navigation, and confirm whether the appointment starts at the department, a central outpatient building or another diagnostic unit.

The department does not publish its own complete weekly consultation timetable on the page reviewed, so the general hospital hours should not be assumed to be a surgeon's clinic schedule. Confirm the date, arrival time, building, clinician and whether tests should be completed beforehand. Our overview of plastic-surgery clinics in Hanoi provides additional context for comparing hospital departments and private clinics.

Preparing for a surgical assessment

Bring identification, current medicines, allergies, relevant scans, pathology results and records of earlier procedures. Tell the team about smoking or nicotine, diabetes, anticoagulants, anaesthetic reactions, wound-healing problems and any implanted device. Do not stop prescribed medicines without instructions from the responsible clinician.

For elective surgery, request a written explanation of the diagnosis, alternatives, likely scars, anaesthesia, admission length, recovery limits, total charges and follow-up. National health insurance or private international coverage may depend on medical necessity, referrals, authorisation and the exact service. Because the department page does not state a blanket insurance policy, confirm eligibility directly before admission.

When to use emergency care

Major trauma, a severed body part, uncontrolled bleeding, compromised circulation, rapidly spreading infection or a severe postoperative complication requires immediate emergency assessment. Bach Mai Hospital publishes the emergency number 096 985 1616. Do not delay urgent care while waiting for an email response or routine appointment.

After surgery, seek urgent help for breathing difficulty, chest pain, fainting, confusion, sudden one-sided leg swelling, uncontrolled bleeding, a cold or discoloured limb, rapidly increasing swelling or severe worsening pain. Before discharge, obtain the department's specific warning signs and contact pathway, since expected symptoms differ between microsurgery, wound reconstruction and elective aesthetic operations.

What to verify before an elective procedure

Confirm the operating surgeon, facility, anaesthetist and precise technique rather than relying only on the hospital's reputation. Ask who will review you each day, how complications are managed, whether another campus is involved and what follow-up can be done remotely. If implants, fillers or other devices are proposed, request the product identity and documentation.

The department's official listing provides unusually detailed evidence of its clinical range and staffing, but it does not publish procedure prices, guaranteed language support or a department-specific timetable. Those gaps should be resolved directly and in writing before arranging leave, accommodation or international travel.