Dental 365 Hanoi

A licensed maxillofacial dental clinic in Yen Hoa

Dental 365 is a maxillofacial specialty dental clinic at 16 Nguyen Thi Dinh, Yen Hoa, Hanoi. The provider publishes operating licence 3501/HNO-GPHĐ, issued by the Hanoi Department of Health on 15 November 2023, and names Dr Nguyen Thy Nga as the clinician responsible for medical expertise. An official 2025 statement also explains that the practice formerly operated under the Dental 360 name before adopting Dental 365.

The current service catalogue covers general, restorative, cosmetic, orthodontic and paediatric dentistry. The reviewed official price and service pages do not list dental implants, even though older third-party descriptions may associate the clinic with them. Implant dentistry is therefore not included in this profile. Patients seeking implants should ask whether the clinic's licensed scope has changed and request current written evidence rather than relying on an old listing.

General dentistry, gum care and root canals

Dental 365 publishes services for scaling and polishing, fillings, periodontal treatment, root-canal therapy, root-canal retreatment and selected gum procedures. These treatments address different diagnoses. Pain may arise from decay, the dental pulp, gums, a cracked tooth, an impacted wisdom tooth or a problem outside the tooth, so a price-list item should not be chosen before examination.

For root-canal treatment, ask which tooth and canals are affected, whether treatment is initial or repeat, what imaging is needed and how the tooth will be restored afterwards. A root-filled tooth may need a filling, post or crown depending on the remaining structure and bite. Travellers with limited time should clarify whether all stages are definitive or whether a temporary restoration and later appointment will be necessary.

Periodontal care can range from routine cleaning to treatment below the gum line or minor surgery. Ask the dentist to explain pocket measurements, bone findings, home care and the maintenance interval. Cosmetic work performed while gum inflammation is uncontrolled may not be stable, so the order of treatment matters.

Crowns, veneers and whitening

The clinic lists porcelain-fused-to-metal and all-ceramic crowns, veneers, fillings and in-office whitening. Material names and digital manufacturing are useful details, but they do not determine whether a tooth needs a crown. Before any irreversible preparation, ask how much healthy tooth structure will be removed and whether a direct filling, inlay, onlay, orthodontics or no treatment is a reasonable alternative.

For several restorations, request a tooth-by-tooth plan showing diagnosis, material, laboratory stage, provisional work and final cost. Shade selection should be discussed before whitening or veneer treatment so that natural teeth and restorations are planned together. Ask how the bite will be checked and how sensitivity, fit or a chipped restoration would be managed after leaving Hanoi.

Published prices vary by material and condition. They are useful for comparison but are not a personal quotation. Current fees, promotions and laboratory charges should be confirmed in writing after assessment.

Orthodontics for residents and international patients

The orthodontic catalogue includes traditional metal brackets, ceramic and self-ligating options, sapphire brackets, miniscrews, Invisalign, retainers and selected growth-guidance appliances for children. Packages are grouped by estimated complexity or duration, but the correct method depends on the bite, tooth position, gum health, growth and patient cooperation.

Orthodontic treatment usually lasts many months and requires regular review. International patients should ask how often they must attend in person, who supervises the case and what happens if a bracket, miniscrew or aligner attachment fails abroad. Remote communication may support progress checks, but it cannot replace every clinical examination or radiograph.

Before starting, obtain the expected treatment range, included records, extraction or miniscrew plan, refinement policy, retainer type and cost of lost or replacement appliances. If another orthodontist may need to continue care in a different country, confirm that records and treatment data will be released and that the receiving clinician agrees to take over.

Dentistry for children

Dental 365 has a separate paediatric catalogue that includes baby-tooth fillings, fluoride application, stainless-steel and resin crowns, pulp treatment and extraction. The clinic also describes a children's waiting or play area. These features may make a visit easier, but every procedure still requires an age-appropriate assessment and consent from a parent or legal guardian.

Parents should bring the child's medical history, medicines, allergies and details of pain, swelling or trauma. Ask why a baby tooth should be restored, treated or removed, how long it is expected to remain and whether space maintenance or orthodontic review may be needed. “Painless” marketing should not be interpreted as a guarantee; comfort techniques and local anaesthesia should be explained honestly.

If a child has facial swelling, fever, difficulty swallowing, significant trauma or appears generally unwell, urgent medical or hospital assessment may be required rather than waiting for a routine dental appointment.

Imaging, scanning and fabrication technology

The clinic's official facilities page lists Cone Beam CT 3D, an iTero 5D intraoral scanner, CAD/CAM, Digital Smile Design and Zoom whitening technology. It also describes an autoclave sterilisation system, private treatment rooms, air filtration and electronic records. These are structured in the profile because they are explicitly published by Dental 365, replacing unrelated Google Business attributes that previously appeared as clinical amenities.

CBCT provides three-dimensional information but involves ionising radiation. It should be used when the expected diagnostic value justifies the exposure, not automatically for every appointment. Intraoral scanning can support orthodontic and restorative planning, while CAD/CAM can assist design or fabrication. Technology improves the available workflow; it does not replace clinical judgement or guarantee fit, comfort or outcome.

Patients may ask how instruments are processed, how sterile packs are stored and which items are single use. The clinic's claim of absolute sterility is promotional language; the meaningful questions concern the actual documented infection-control process.

Language support for foreign patients

The official contact page provides dedicated numbers for English, Chinese and Russian enquiries, and clinic material describes Vietnamese, English, Russian and Chinese support. The main English hotline is +84 886 212 360, the Chinese contact is +84 969 080 977, and the Russian contact is +84 886 106 360.

Language support should be confirmed for the treating dentist, not only the booking coordinator. Complex orthodontic decisions, root-canal consent or irreversible cosmetic work require clear discussion of diagnosis, alternatives and risks. If the clinician does not speak the patient's preferred language, arrange a qualified interpreter.

Before sending images online, ask how they will be stored and remember that remote orientation is preliminary. A photograph or scan can help organise a visit but cannot establish every diagnosis, bite relationship or treatment fee.

Published pricing and licensed scope

Dental 365's official price list states that it is based on the 2023 Law on Medical Examination and Treatment and Hanoi Department of Health technical approval decision 5143/QĐ-SYT. It publishes VND fees for scaling, periodontal treatment, root canals, whitening, crowns, veneers, wisdom-tooth extraction, fillings, orthodontics and paediatric extraction.

The page also says it is being updated, and several entries use “from” prices or ranges. Ask for a current written quotation that identifies the diagnosis, each tooth, material, imaging, anaesthesia, medicines and follow-up. Do not assume that a service mentioned in a blog post is within the currently approved scope if it does not appear in the clinic's present technical and service information.

No official list of accepted cards, transfers, insurance plans or direct-billing partners was found in the reviewed pages. Those structured fields remain empty. Patients should confirm payment methods and obtain insurer pre-authorisation before relying on reimbursement.

Preparing for an appointment

Bring identification, recent dental images, previous orthodontic or root-canal records, a medicine list and allergies. Disclose pregnancy, anticoagulants, diabetes, immune conditions, heart disease, previous anaesthetic reactions and any condition affecting healing. Do not stop prescribed medicine unless the appropriate clinician advises it.

For urgent pain, tell the clinic when it began, whether swelling or fever is present and what treatment has already been tried. For cosmetic or orthodontic care, write down priorities and constraints rather than selecting a package first. The dentist should be able to explain the diagnosis, options, trade-offs and consequences of delaying treatment.

After a procedure, request written instructions and copies of relevant records. Travellers should know who to contact after returning home and which symptoms require a local dentist or hospital rather than an online message.

Address, hours and booking

The clinic is at 16 Nguyen Thi Dinh, Yen Hoa, Hanoi. It publishes daily hours of 08:30–20:00, telephone +84 886 212 360 and email contact@dental365.vn. An appointment is sensible even though the clinic is open every day, particularly for a specific dentist, language or longer procedure.

The legal statement identifies Dental 365 Maxillofacial Specialty Clinic under Dental 365 Global Joint Stock Company. This is a single current location, not a multi-branch system. The former profile's “multi-branch dental care” specialty has therefore been removed.

Visitors comparing options can use Vietnam Clinic's guide to the best dental clinics in Hanoi. A ranking should complement—not replace—verification of the operating licence, treating dentist, diagnosis, written fees and follow-up plan.

When a hospital or another provider may be needed

Dental 365's published scope covers outpatient dentistry. Major facial trauma, suspected jaw fracture, uncontrolled bleeding, rapidly spreading swelling, difficulty breathing or swallowing, loss of consciousness or a serious medication reaction requires urgent hospital assessment. The clinic's daily opening hours do not make it a 24-hour emergency department.

Some cases may also require an oral and maxillofacial surgeon, hospital anaesthesia, oncology, paediatrics or another specialist beyond the clinic's approved scope. Asking for referral is appropriate when the diagnosis or risk exceeds what can safely be managed in an outpatient dental office.

Official sources reviewed: Dental 365 contact, introduction, legal statement, service, price, orthodontic and paediatric pages. Information checked 4 November 2026.