Dermatology and Venereology – Hanoi French Hospital

The Dermatology and Venereology Department at Hanoi French Hospital provides hospital-based assessment and treatment for conditions affecting the skin, hair and nails, together with selected sexually transmitted infections. Its published scope includes common inflammatory and infectious disorders, autoimmune skin disease, psoriasis, burns and scars, hair loss, excessive sweating and aesthetic dermatology.

Dermatologists and language options

The current department page names Dr Nguyễn Thị Hải Vân and Dr Phạm Thị Hương. Dr Vân is listed for dermatology and venereology, skin, hair and nail disorders, infections, sexually transmitted diseases, laser treatment and superficial wound healing. Her profile records Vietnamese and English.

Dr Hương is presented as Head of Dermatology at Hanoi French Hospital, a role the hospital says she has held since 2000. Her stated interests include dermato-venereology, tropical skin disease, psoriasis and palmar hyperhidrosis. The hospital lists Vietnamese, English and French for her consultations.

Language availability is doctor-specific. When booking, name the preferred language and ask which dermatologist will conduct the visit. A multilingual hospital reception does not guarantee that every consent discussion, test result or written instruction will be available in all three languages.

Medical skin conditions treated

The department publishes care for atopic dermatitis, eczema, dyshidrotic eczema, psoriasis, lupus erythematosus, scleroderma, acne, urticaria, allergic reactions and folliculitis. It also lists bacterial, viral and fungal skin infections. A rash can have many causes, so the useful first step is diagnosis rather than selecting a laser, cream or antibiotic in advance.

Bring photographs showing how the condition changed, a list of treatments already tried and the names of current medicines. Avoid applying makeup or a new cosmetic product over the affected area immediately before the appointment when the clinician needs to see the skin. Do not stop prescribed systemic medicine without advice simply to make a rash more visible.

The department also mentions burns and burn-scar management. A fresh or extensive burn, chemical exposure, electrical injury or burn affecting the face, airway, hands or a large body area may require emergency assessment rather than a routine dermatology appointment.

Sexual health consultations

Hanoi French Hospital states that its dermatology service assesses some, but not all, sexually transmitted infections. The listed conditions include gonorrhoea, syphilis, genital warts and genital herpes. Patients should describe the concern when booking so the hospital can confirm the correct department, testing pathway and doctor.

A skin or genital examination alone may not answer every sexual-health question. Ask which samples are needed, when testing becomes reliable after exposure and whether treatment or partner management requires another service. Urgent symptoms, pregnancy-related concerns, sexual assault or possible HIV exposure may need a time-sensitive pathway beyond a routine dermatology visit.

PUVA phototherapy and hyperhidrosis care

The department publishes a whole-body PUVA phototherapy cabin for psoriasis, eczema, vitiligo and other widespread skin disorders. PUVA combines a photosensitising medicine with ultraviolet-A exposure and requires clinical selection, dose planning and safety monitoring. It is not the same as an ordinary beauty light treatment or tanning session.

An iontophoresis device is also listed for excessive sweating, particularly of the hands and feet. The hospital associates Dr Hương with palmar hyperhidrosis. Suitability depends on health history and the equipment protocol, so patients with implanted electronic devices, pregnancy or relevant skin injury should disclose this before treatment. The website does not state that every sweating pattern is managed with iontophoresis.

Laser and aesthetic dermatology

Published services include dermatological injections and laser procedures, treatment of melasma, freckles and acne scars, skin rejuvenation, laser hair removal and care after skin damage. Dr Vân’s profile specifically mentions IPL and Nd:YAG laser work for acne, scars, pigmentation, hair removal and rejuvenation.

These are medical and aesthetic procedures, not guaranteed cosmetic outcomes. Ask for the diagnosis, device or injectable being proposed, the clinician performing it, expected number of sessions, downtime, pigment-change risk and aftercare. Recent tanning, photosensitising medicine, active infection or a history of abnormal scarring can change the plan. A patch test or different approach may be appropriate depending on the product or device.

Hair and nail problems

The department includes hair and nail disorders within its remit and publishes hair-loss treatment. Hair loss can reflect genetic, inflammatory, nutritional, hormonal, medication-related or scarring processes, so a diagnosis should precede treatment. Bring previous laboratory results and a timeline of shedding, illness, pregnancy, weight change or medication use when relevant.

Nail changes can arise from trauma, fungal infection, inflammatory disease or other causes. Removing polish before the appointment may help examination. A sample or laboratory confirmation may be needed before prolonged antifungal treatment; appearance alone does not always establish the cause.

Preparing for a specialist appointment

Hanoi French Hospital asks outpatients to bring identification or a passport, insurance information and previous test or imaging results. For dermatology, add a medication and allergy list, prior biopsy or pathology reports and the packaging of products that may have triggered a reaction. Arrive 5–10 minutes before the scheduled time for registration.

Consultation requests can be made through the hospital form or by calling +84 24 3577 1100. State whether the appointment concerns a medical rash, hair or nail problem, STI, phototherapy, hyperhidrosis, laser procedure or cosmetic consultation. This helps reception match the request to the correct dermatologist and appointment length.

Hours and hospital location

Dermatology falls under the hospital’s “all other specialties” outpatient timetable: Monday to Friday 08:30–12:00 and 13:30–17:30, and Saturday 08:30–12:30. The hospital recommends appointments because individual doctors may not be present throughout every published clinic period.

The official current address is No. 1 Phuong Mai Street, Kim Lien Ward, Hanoi. This replaces the incorrect 78 Giai Phong address previously imported into the profile. Check the appointment confirmation for the building or reception desk; the outpatient guide directs patients to the first floor of Building A or the information desk in Building B.

Insurance, fees and hospital support

Hanoi French Hospital says it works with major local and international insurers and has direct-billing agreements with multiple insurers and assistance companies. This is a hospital-wide arrangement, not proof that every dermatology consultation, aesthetic procedure, medicine or laser session is covered. Cosmetic and elective treatments are commonly handled differently from medically necessary care.

Present the insurance card or policy information and ask the Insurance Guarantee Office to verify eligibility before treatment. If there is no direct agreement, the hospital can guide reimbursement, but the patient may need to pay and claim later. Request a written estimate for the consultation, tests, biopsy, medicines and planned procedures.

When emergency care is more appropriate

The hospital operates a separate 24/7 emergency department at +84 24 3574 1111. Rapid facial or tongue swelling, breathing difficulty, widespread blistering, skin detachment, a severe drug reaction, major burn or systemic illness with a rapidly spreading rash should not wait for a routine dermatology slot.

For non-urgent comparison, Vietnam Clinic’s guide to dermatology clinics in Hanoi distinguishes hospital departments from standalone practices. It is an editorial comparison rather than a clinical recommendation. The appropriate setting depends on diagnosis, urgency, language, equipment and the need for access to other hospital specialties.