Long Chau Pharmacy - 6 Pham Nhu Tang

Long Châu Pharmacy at 6 Pham Nhu Tang, Thanh Khe Ward, Da Nang is part of a large Vietnamese retail-pharmacy network. The current official branch finder places it at the junction of Cu Chinh Lan and Pham Nhu Tang and lists 94 Long Châu pharmacies across the wider Da Nang directory. The address was previously recorded as Thanh Khe Dong Ward under the former administrative structure.

The network publishes general pharmacy hours of 06:00–23:00 daily, while warning that schedules can vary by branch. Because the official directory does not display a separate timetable for this exact store, structured opening hours remain blank. Call the network on 1800 6928, option 1, before making a special journey late at night or on a public holiday.

Prescription medicines and pharmacist support

Long Châu describes its pharmacies as dispensing prescription medicines and providing in-store pharmacist advice. Its delivery policy makes an important distinction: prescription medicines are sold at a pharmacy only when the customer presents a valid prescription, and they are not sold online. Bring the original prescription or a clearly legible copy accepted by the pharmacist, together with the medicine box or prior dispensing record when continuity matters.

International prescriptions may use different brand names, strengths or dosage forms. Ask the pharmacist to compare the active ingredient, strength, route and formulation rather than matching only the brand. Do not assume that a medicine available in another country has the same Vietnamese regulatory status or can be supplied without a local prescription. The pharmacist can explain products and dispensing, but new or worsening symptoms may require a doctor rather than a retail consultation.

Over-the-counter products and health supplies

The official catalogue covers non-prescription medicines, vitamins and supplements, dermocosmetics, personal care, mother-and-baby products and medical devices. Published device categories include home monitoring, first-aid supplies, respiratory support, eye care, musculoskeletal supports and basic home digestive-care equipment. Stock at one branch can differ from the national online catalogue.

Before travelling to the store for a specific product, search the official site or call customer service with the generic name, concentration, pack size and manufacturer. This is particularly useful for imported products or a medicine that must be continued without interruption. Supplements and cosmetics should not be treated as substitutes for prescribed treatment merely because they are sold in a pharmacy.

Ordering, collection and delivery in Da Nang

Non-prescription products can be ordered through the website, Long Châu app or customer-service line. The customer may collect an order at a selected store or request delivery to an address. The current policy publishes delivery windows of 08:00–20:00 in Da Nang, subject to stock, distance and operational conditions. Delivery is available within Vietnam, not internationally.

The company may use its own drivers or delivery partners, and the assigned provider is shown during order processing. Check the branch selected for collection because Da Nang has many Long Châu locations. Prescription medicine still requires the in-pharmacy process described above; an online product page does not override prescription rules.

Payment, receipts and returns

Long Châu's network payment policy lists cash in Vietnamese dong, cash on delivery, domestic and international bank cards, Apple Pay, MoMo, ZaloPay, VNPay and transaction-specific QR transfer. Availability can differ by channel, product and transaction, so confirm the method at checkout. Keep the paper or electronic receipt, especially when travelling or seeking reimbursement.

The branch directory advertises returns or refunds within 30 days when the customer provides the purchasing telephone number or receipt. Eligibility still depends on the detailed return policy, product condition and type. Medicines and health products can have restrictions related to storage, packaging or safety; do not assume that every opened item can be returned. Refunds may be made at the counter or by bank transfer according to the network policy.

Practical guidance for expatriates and travellers

The official pages reviewed do not guarantee English-speaking staff at this branch. Bring the medicine name in writing, a photograph of the packaging and the active ingredient where possible. For allergies, pregnancy, chronic disease or multiple medicines, prepare a short list that the pharmacist can read. Keep prescribed medicines in their original labelled packaging when crossing borders.

The store is a pharmacy, not an emergency department or diagnostic clinic. Severe allergic symptoms, breathing difficulty, chest pain, signs of stroke, major injury, poisoning or rapidly worsening illness require emergency assessment. The Long Châu vaccination and testing hotlines refer to separate service networks; this profile does not claim that vaccination or laboratory testing is performed at 6 Pham Nhu Tang.

For alternatives nearby, readers can compare locations in our guide to pharmacies in Da Nang. The most reliable way to avoid an unnecessary journey is to confirm branch stock, prescription requirements and opening time directly before leaving.