Family Hospital Da Nang

Family Hospital Da Nang is a 250-bed private multispecialty hospital at 73 Nguyen Huu Tho Street, Hoa Cuong Ward. It combines general outpatient and inpatient departments with a dedicated international clinic, 24-hour emergency care, operating theatres, intensive care, diagnostic imaging, laboratory services and specialist centres. The hospital should not be confused with Family Medical Practice Da Nang, which is a separate clinic and provider.

For foreigners, the most relevant entry point is often the International Clinic on level 2. Family Hospital states that this unit coordinates consultations across specialties, supports international insurance questions and provides health checks for foreigners working in Vietnam. It also publishes separate telephone contacts for English, Korean and Chinese enquiries, while its international medical secretaries are described as supporting English, Chinese, Korean and Japanese. Language availability should still be confirmed for the specific doctor and appointment.

Medical departments and hospital services

Family Hospital publishes general and specialist outpatient clinics, inpatient wards and surgical services. Its scope includes internal medicine, general surgery, obstetrics and gynaecology, paediatrics, intensive care, anaesthesiology, musculoskeletal care, diabetes and endocrinology, dentistry and reproductive medicine. The IVFMD Family unit provides fertility-related care, while the Family Practitioner Center offers preventive and continuing care. The hospital also operates health-check programmes and an aesthetic centre.

Diagnostic support includes laboratory testing and imaging. Patients should confirm the exact availability and preparation requirements for X-ray, ultrasound, CT, MRI, endoscopy or other tests when booking, because some services require referral, fasting, recent kidney-function results or advance scheduling. A broad hospital service list does not mean every subspecialist is present every day.

The hospital states that its outpatient area receives patients across multiple floors and uses electronic medical records. Its intensive-care department has ten beds, and operating and post-anaesthesia areas are located on level 5. Inpatient rooms occupy higher floors, with nurse-call systems at beds. Readers comparing care settings can use Vietnam Clinic’s guide to hospitals in Da Nang to distinguish general hospitals, international clinics and specialist facilities.

Emergency care and urgent access

Family Hospital publishes 24/7 emergency care at 0236 3632 333. For chest pain, severe breathing difficulty, stroke signs, major trauma, heavy bleeding, loss of consciousness, seizures or another time-critical problem, call the emergency number rather than waiting for a routine appointment. Provide the patient’s location, symptoms, age and a callback number. If language support is needed, say so immediately.

The hospital’s emergency service remains open outside normal outpatient hours, but this does not mean every elective clinic or specialist operates overnight. Routine consultations are listed from Monday to Saturday, 06:00–17:00, with patient intake ending at 16:30. National-health-insurance reception is published as 06:00–16:30 and does not apply on public holidays. Always reconfirm holiday schedules.

For less urgent problems, the call centre is 1900 2250. Family Hospital also publishes 0833 632 333 for English, 0911 424 040 for Korean and 0911 454 040 for Chinese enquiries. These numbers help with navigation and booking, but an administrative call should not delay emergency care.

International clinic, language support and insurance

The International Clinic states that it offers consultations and treatment across hospital specialties, guidance on local and international insurance cards, occupational health checks for foreign workers and home healthcare. The hospital identifies Dr Daniel Mitchell as a US-trained family physician with experience in the United States and Vietnam. Ask whether he or another appropriate clinician is scheduled when booking rather than assuming a named doctor is always available.

Family Hospital says it accepts Vietnamese national health insurance and premium or international insurance. Acceptance does not automatically mean direct billing for every insurer, policy or department. Before treatment, send the insurance desk a copy of the card and ask whether pre-authorisation, a guarantee of payment or a referral is required. Confirm deductibles, exclusions and whether outpatient medicine, maternity, dental, fertility or elective services are covered. If direct billing is unavailable, request an itemised invoice, medical report, prescription and test results for reimbursement.

The official international clinic page names English, Chinese, Korean and Japanese language support. Verify that support is available for the full clinical pathway, particularly informed consent, anaesthesia and discharge. A bilingual receptionist may help with registration but should not be assumed to provide medical interpretation. Ask for key diagnoses, medicine instructions and warning signs in writing.

Booking and preparing for an appointment

Bring a passport or Vietnamese identification, insurance documents, current medication list, allergy information and relevant previous records. For imaging or a specialist review, take the original images as well as reports. International patients benefit from a short medical summary with diagnoses, operations, medication doses and important test results. If documents are not in Vietnamese or English, ask in advance whether translation is needed.

When booking, specify the specialty and reason for attendance rather than asking only for “a check-up.” Confirm the doctor, date, registration area, estimated consultation fee and whether tests can be completed on the same day. The hospital offers online appointment booking, but urgent symptoms should be triaged by telephone or emergency staff. Health-screening packages should be compared by included tests, fasting requirements and follow-up, not only price; Vietnam Clinic’s Da Nang health-check comparison provides questions to use before choosing a package.

Outpatient hours begin early, and some laboratory tests may require fasting. Ask whether water and regular medicines are permitted. Patients with diabetes or medication that must be taken with food should request personalised instructions rather than skipping treatment on their own. For children, bring vaccination and growth records when relevant.

Admission, facilities and discharge planning

Family Hospital’s published inpatient information describes comprehensive nursing care, different room types and the right to request extracts from the medical record. The hospital has a canteen on level 11, open daily from 06:00 to 18:30, plus a mini-mart open from 06:00 to 16:30. These amenities can help relatives during an admission, although meals and access rules may change. Ask what personal items, food or visitors are permitted on the relevant ward.

Before admission, request an estimate that separates room, doctor, nursing, procedure, anaesthesia, medicines, implants, laboratory and imaging costs. For planned surgery, confirm blood tests, fasting, arrival time and whether an adult companion is required. International patients should ask who coordinates updates with family and the insurer.

At discharge, collect the diagnosis, procedure report, medication list, follow-up date, wound or activity instructions and warning signs. Request copies of laboratory results and imaging on a usable medium. Check every prescription for dose, timing and duration before leaving. If travelling soon afterward, ask the treating doctor for written guidance about flying, mobility and access to follow-up care.

Family medicine and care at home

The Family Practitioner Center publishes home consultations, home medical care, home rehabilitation, event medical support and medical evacuation. These are genuine hospital services, but coverage, staffing and price must be confirmed for the patient’s location. A home visit is appropriate only when the service can safely manage the problem; severe or unstable symptoms still require emergency transport and hospital facilities.

For residents with chronic conditions, the family-practice model may support continuity across hypertension, diabetes, asthma, preventive care and specialist referrals. Ask whether one doctor can coordinate records and review medication from different departments. The hospital’s electronic record system can help internally, but patients should still retain their own summaries, especially if they receive care in another country. Current services, languages, emergency contacts, location, outpatient hours, insurance statements and home-care scope were checked on Family Hospital’s official English website on 22 October 2026.