Source-based provider information
About Mido Spa Hanoi
A broad day-spa menu in Hanoi’s Old Quarter
Mido Spa operates on 11 Hang Manh Street in Hoan Kiem, within walking distance of many Old Quarter hotels and visitor attractions. Its menu is broader than a massage-only shop: the current service categories cover body massage, foot and hand care, facials, body treatments, waxing, nails and combined spa packages. That range may suit travellers who want to arrange different treatments in one venue, but Mido is a day spa rather than a medical clinic. Skin disease, injury or persistent pain should be assessed by an appropriately qualified healthcare professional.
The body-massage list includes aromatherapy, Swedish, Thai, sports, shiatsu, warm-stone and Vietnamese-style options, with several durations. There is also a short back, neck and shoulder treatment. The variety matters because these are not interchangeable experiences: some involve oil, some use stretching or pressure, and warm-stone sessions introduce heat. Decide whether the objective is relaxation, a lighter oil treatment or firmer pressure before booking rather than selecting only by duration. The Vietnamese massage guide provides additional context on what visitors may encounter locally.
Reading the treatment menu before committing
Mido publishes timed services and prices, but portions of the website contain older notices and technical errors. Treat online prices as a starting point and request the current total in Vietnamese dong for the exact treatment and duration. Ask whether the amount includes any surcharge, tax or optional extras, and clarify tipping expectations separately. A spa package can combine multiple steps, so confirm the full sequence and approximate finishing time if the appointment must fit around a tour, flight or restaurant booking.
For massage, state preferred pressure and any area that should not be treated. For facials and body treatments, ask for the product names and disclose allergies or recent skin procedures. The body-care menu includes scrubs, wraps and a herbal steam bath, while foot and hand treatments can include scrubbing or paraffin. Travellers with reduced heat sensation, circulation problems, broken skin or a current infection should seek medical advice before booking heat-based, vigorous or occlusive treatments rather than relying on spa staff to diagnose suitability.
Location, appointment timing and getting there
The website currently labels 11 Hang Manh Street as its only address. Older gallery pages still display historical branches at other Old Quarter addresses, so use the current Hang Manh details and confirm the location in the booking reply. The published telephone lines are (+84 24) 3932 4555 and (+84 24) 3828 5588; the mobile hotline is +84 981 805 811. Email enquiries can be sent to info@midospa.com.
Mido describes itself as open every day from 09:00 and accepts last orders before 23:00. Because the wording on the site is ambiguous about the exact closing time, late-evening clients should obtain a confirmed start time rather than assuming that every long treatment can begin close to 23:00. Leave enough time to find the narrow Old Quarter street and arrive before the scheduled slot.
Pickup, payment and practical questions for visitors
An online enquiry form accepts the treatment, date, party size, hotel and special requests. The spa advertises complimentary pickup within five kilometres by private car, subject to arrangement. Provide the hotel’s exact name, address and room number only through the spa’s booking channel, then confirm the pickup time and meeting point. Do not assume the return journey is included unless this is stated in the reply. Travellers comparing options can also consult Vietnam Clinic’s Hanoi massage guide, which separates provider comparisons from general treatment information.
The accepted payment list includes cash and Visa, Mastercard, American Express and JCB. The site also mentions several foreign currencies, but paying in Vietnamese dong avoids uncertainty about the venue’s exchange rate. Confirm card acceptance and the final amount before treatment, particularly if a terminal problem would leave little time to obtain cash. Complimentary tea or water, Wi-Fi and air conditioning are listed among the facilities.
Boundaries, comfort and when a spa is not appropriate
A useful pre-treatment conversation should cover pressure, areas to avoid, heat, oils and privacy. Clients can ask whether the room is private or shared, what clothing is provided and whether the requested therapist arrangement is available. Consent can be changed during a session: request less pressure, stop a technique or end the treatment if anything feels unsafe or uncomfortable.
Massage and cosmetic spa care are not substitutes for medical assessment. Sudden severe pain, weakness, numbness, fever, a spreading rash, suspected fracture, chest symptoms or swelling after a long journey require appropriate medical care. Pregnancy, recent surgery, anticoagulant use and significant skin or vascular conditions should be disclosed before treatment, with clinical advice obtained when necessary.
Services and facilities
- Aromatherapy massage
- Swedish massage
- Thai massage
- Sports massage
- Shiatsu massage
- Warm-stone massage
- Vietnamese massage
- Foot and hand massage
- Facial treatments
- Body treatments
- Waxing
- Nail services
- Spa packages
Specialties
- Day spa treatments
- Body massage
- Foot and hand care
- Facial care
